Privacy Policy

1. Overview

The SnapShield desktop app runs locally and stores its configuration on your computer. WebShield is a separate browser-based dashboard for Discord server management and runs on its hosting environment. Data handled by WebShield is not necessarily stored on your own computer; see the relevant sections below and the WebShield documentation.

2. Data SnapShield processes

• WebShield Discord data — Discord identity and server-list information used for login and dashboard access. The bot may process message content and server information for the WebShield features you enable, such as commands, word filters, spam detection and logging.
• Twitch data — chat messages, viewer usernames, and follow, subscription, raid, and channel-points events from the channel your Twitch account is connected to.
• Credentials — the desktop app can store Twitch account tokens locally; WebShield manages its own Discord connection and linked Twitch credentials on the host running the service.

The desktop app stores its configuration locally as JSON. WebShield stores server settings as JSON on the host running the website/bot, with separate settings per server. Avoid sharing configuration folders or files that may contain tokens.

3. Data security

The desktop app stores configuration locally. WebShield stores its settings and linked credentials on the service host. Protect devices, hosting accounts, configuration files and credentials; do not share data folders or files that may contain tokens.

4. Website data (snapshield.snapten.uk)

This website doesn't run analytics or tracking scripts. The only thing stored is a single cookie-preference value in your browser's local storage, described in the cookie policy on the Support page. If that changes, this policy and the cookie banner will be updated first.

5. Third-party services

SnapShield connects directly to Discord's and Twitch's APIs using your own credentials; your use of those platforms is governed by their own privacy policies:

• Discord Privacy Policy — discord.com/privacy
• Twitch Privacy Notice — twitch.tv/p/legal/privacy-notice

This website is hosted through Cloudflare, which may process standard connection data (such as IP addresses) as part of delivering the site.

6. Your rights

If you're in the UK or EU, you have rights under UK/EU GDPR over your personal data, including access, correction, and deletion. For the desktop app, local files can be managed on your own device. For WebShield, data is stored on the service host, so requests about website-held data should be directed to the contact below.

7. Children's privacy

SnapShield isn't intended for anyone under the minimum age required by Discord's and Twitch's own Terms of Service (13, or higher where required by local law).

8. Changes to this policy

We may update this Privacy Policy as SnapShield develops. Material changes will be reflected here with an updated date.

9. Contact

Questions about this policy? Email snapten@outlook.com, or reach out on Discord.