Support
Questions, answered
Can't find what you need? Reach out directly below.
Is SnapShield available?
Yes. The Windows installer (version 0.62.14) is on the Downloads page. Join Discord for release news.
Which platforms does it support?
SnapShield is a Windows desktop app focused on Twitch tools and OBS browser-source overlays. Discord server moderation is managed separately through the WebShield website. See the App Guide and Web Guide for full instructions.
Where do I manage my Discord server?
Use WebShield to sign in with Discord and manage moderation, community tools, commands and other server settings.
Is it free?
Any pricing changes will be announced on Discord and reflected on this site first.
How do I report a bug or suggest a feature?
Use the contact details below, or post it in Discord — that's where users give feedback directly.
Contact
Email: snapten@outlook.com
Or reach out on Discord — that's the fastest way to get a response.
Cookie policy
SnapShield's website uses one cookie-preference value, stored in your browser's local storage, to remember whether you accepted or declined non-essential cookies. It isn't set until you make a choice in the banner, and it isn't shared with anyone.
If SnapShield later adds analytics or other non-essential cookies, they'll only run after you choose "Accept all," and this policy will be updated to list them individually.